Aid workers go the extra mile for Oleksandr

"I desperately needed simple things – to do shopping, to cook food, to maintain hygiene. I also needed surgery that couldn't be performed in our town." In October 2023, Oleksandr suffered an injury unrelated to the war that rendered him almost immobile and in need of urgent hip replacement surgery. However, the ongoing war in Ukraine, particularly fierce in the south and east, had disrupted local service providers, including health facilities and public transport. Residents with a disability, trauma or illness were in a dire situation, unable to access essential services.

"The relentless hostilities in areas close to the front lines, particularly in the east and the south of the country, have severely affected civilian infrastructure and disrupted public transportation," says Yevhen Kaplin, Head of Humanitarian Mission Proliska. “Social transport is a lifeline.” 

Humanitarian Mission Proliska is just one of the many humanitarian organizations that stepped in after recognizing the urgent need for assistance in regions devastated by the war. It offers social transportation services – a lifeline for people stranded in front-line towns.

"I was referred to the humanitarian organization [Humanitarian Mission Proliska],” Oleksandr explains, a glimmer of hope in his voice.

This referral marked a turning point in his quest for aid. Within a few days, he was on his way to Uzhhorod, located 1,200 km to the west of Ukraine, to receive proper medical care and support.  

Proliska has offered social transport services since 2022, with support from the OCHA-managed Humanitarian Fund for Ukraine. It helped Oleksandr in every way possible.



 

For example, when he needed blood during surgery, the organization’s staff donated their blood without hesitation. 

"The blood was urgently needed for an older person, so I made the decision to contribute. If one can easily help, why not?” explains Proliska staff member Artem Bakalo. “Moreover, I have experience as a blood donor and frequently donate, especially given the ongoing war and the high demand for surgeries."

Since Russia’s full-scale invasion in February 2022, protection partners have provided evacuation and social transportation support to about 1.2 million people. In 2023, they assisted more than 170,000 people – 60 per cent of whom were older people and people with disabilities.