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Multipurpose Cash Assistance: information for the affected people

07 June 2022

Caption: Staff from UNHRC and its partner organization help an internally displaced woman to sign up for the UNHCR cash assistance programme in the town of Mukachevo town, western Ukraine. 25 March 2022 / Співробітники УВКБ та партнери допомагають внутрішньо переміщеній жінці зареєструватися у програмі грошової допомоги від УВКБ. Мукачеве, західна Україна. 25 березня 2022

Photo: © UNHCR/Oleksandr Radysh

Multipurpose Cash (MPC) assistance is a part of the humanitarian aid provided by some humanitarian organizations, including the Red Cross/Red Crescent Movement, United Nations (UN) agencies, and non-governmental organizations (NGOs) in the current crisis in Ukraine. MPC assistance offers people affected by crises the flexibility and dignity to choose how to cover their needs.

The Government of Ukraine has also provided direct cash assistance to affected Ukrainians. However, humanitarian cash assistance programmes are not offered or funded by the Ukrainian Government, but humanitarian organizations coordinate with the Government.

If you are affected by war or had to flee the place of your permanent residence, MPC assistance may help you meet your own basic needs in the way you deem necessary. MPC assistance is not restricted to any product, goods, or service. You are the one to decide what you need to spend it on and where it is easiest for you to buy certain things.

Different humanitarian organizations have other eligibility criteria that match their work field in the hope of assisting almost all the affected populations. You could contact the organization to access eligibility and other related information (check below the list of organizations and contact details).

ADRA Ukraine

Hotline (Monday - Friday, 09:00 - 20:00):

+380 (67) 333 17 52

+380 (93) 170 67 39

+380 (50) 615 57 50

E-mail: info@adra.ua

Agency for Technical Cooperation and Development (ACTED)

Hotline for MPC Registration (Monday – Friday, 09:00-16:00):

+380 800 336 936

E-mail: ukraine.hotline@acted.org

Caritas Ukraine

Hotline (Monday-Friday, 9:30-16:00):

0-800-336-734

Estonian Refugee Council/Unity for the Future

Phone (Everyday, 09:00 - 19:00):

067 105 28 03

Website: https://register.pagulasabi.ee/uk

Swiss Church Aid (HEKS – EPER)

Telegram:

+38-095-763-09-29

+38-097-647-42-28

E-mail:

ukrainecrm@heks-eper.org

Norwegian Refugee Council (NRC)

Hotline (Daily, 08:00-18:00):

0-800-302-007

People in Need (PIN)

Hotline (Monday-Friday, 09:00-17:00):

0-800-210-174

Telegram/WhatsApp/Signal:

+38-099-767-3706

E-mail:

hotline.ukr@peopleinneed.cz

Food and Agriculture Organization (FAO)

Hotline (Monday-Friday, 08:30-17:30):

+38-099-090-75-82

+38-068-318-09-43

E-mail:

UA-feedback@fao.org

International Organization for Migration (IOM)

Hotline (Monday–Friday, 9 a.m. – 5 p.m.)

+380 95 106 5555 (toll-free for Vodafone)

+380 96 106 5555 (toll-free for Київстар)

0 800 210 555 (toll-free for all lines)

E-mail:

SMUKRcfm@iom.int

UN Refugee Agency (UNHCR)

Hotline (Monday-Friday, 09:00-16:00):

0-800-307-711

UN Children’s Fund (UNICEF)

Hotline (every day, 08:00-22:00):

0-800-600-017

Q&A on the eligibility and registration:

https://www.unicef.org/ukraine/spilno-cash-transfers