Publication

Multipurpose Cash Assistance: information for the affected people

06 June 2022

Multipurpose Cash (MPC) assistance is a part of the humanitarian aid provided by some humanitarian organizations, including the Red Cross/Red Crescent Movement, United Nations (UN) agencies, and non-governmental organizations (NGOs) in the current crisis in Ukraine. MPC assistance offers people affected by crises the flexibility and dignity to choose how to cover their needs.

The Government of Ukraine has also provided direct cash assistance to affected Ukrainians. However, humanitarian cash assistance programmes are not offered or funded by the Ukrainian Government, but humanitarian organizations coordinate with the Government.

If you are affected by war or had to flee the place of your permanent residence, MPC assistance may help you meet your own basic needs in the way you deem necessary. MPC assistance is not restricted to any product, goods, or service. You are the one to decide what you need to spend it on and where it is easiest for you to buy certain things.

Different humanitarian organizations have other eligibility criteria that match their work field in the hope of assisting almost all the affected populations. You could contact the organization to access eligibility and other related information (check below the list of organizations and contact details).

ADRA Ukraine

Hotline (Monday - Friday, 09:00 - 20:00):
+380 (67) 333 17 52
+380 (93) 170 67 39
+380 (50) 615 57 50

E-mail: info@adra.ua  

 

Agency for Technical Cooperation and Development (ACTED) 

Hotline for MPC Registration (Monday – Friday, 09:00-16:00):

+380 800 336 936

E-mail: ukraine.hotline@acted.org

 

Estonian Refugee Council/Unity for the Future

Hotline:

0-671-052-803

Web site: https://register.pagulasabi.ee/uk

 

Swiss Church Aid (HEKS – EPER)

Telegram:
+38-095-763-09-29
+38-097-647-42-28

E-mail: ukrainecrm@heks-eper.org

Norwegian Refugee Council (NRC)

Hotline (Daily, 08:00-18:00):
0-800-302-007

 

People in Need (PIN)

Hotline (Monday-Friday, 09:00-17:00):
0-800-210-174

Telegram/WhatsApp/Signal:
+38-099-767-3706

E-mail: hotline.ukr@peopleinneed.cz

 

Food and Agriculture Organization (FAO)

Hotline (Monday-Friday, 08:30-17:30):
+38-099-090-75-82
+38-068-318-09-43

E-mail: UA-feedback@fao.org

 

International Organization for Migration (IOM)

Hotline (Monday–Friday, 9 a.m. – 5 p.m.)
0 800 215 015

E-mail: kievtransparent@iom.int

 

 

UN Refugee Agency (UNHCR)

Hotline (Monday-Friday, 09:00-16:00):
0-800-307-711

 

UN Children’s Fund (UNICEF)

Hotline (everyday, 08:00-22:00):
0-800-600-017

Q&A on eligibility and registration: 
https://www.unicef.org/ukraine/spilno-cash-transfers  

 

Ukrainian Red Cross Society

Hotline (Monday-Friday, 09:00-17:00):
0-800-332-656

Sensitive feedback:
sos@redcross.org.ua

General feedback:
feedback@redcross.org.ua

Official website: https://redcross.org.ua

 

World Food Programme (WFP)

Hotline (Monday-Friday, 08:00-18:00):
0-800-600-122

 

ZOA

Telegram:
+38-050-810-27-01

E-mail: report.ukraine@zoa.ngo
Staff from UNHRC and its partner organization NEEKA help an internally displaced woman to sign up for the UNHCR cash assistance programme
Caption: Staff from UNHRC and its partner organization NEEKA help an internally displaced woman to sign up for the UNHCR cash assistance programme in the town of Mukachevo town, western Ukraine.
25 March 2022
Photo: © UNHCR/Oleksandr Radysh

Published by

UN

Goals we are supporting through this initiative

Related Resources